TY  - BOOK
AU  - Sungsoo Pyo
AU  - Pyo,Sungsoo
TI  - Benchmarks in hospitality and tourism
SN  - 0789019159 (pbk : alk. paper)
AV  - HD62.15   .B786 2001
PY  - 2001///
CY  - Binghamton, NY
PB  - Haworth Hospitality Press
KW  - Benchmarking (Management)
KW  - Hospitality industry
KW  - Management
KW  - Tourism
N1  - "Has been co-published simultaneously as Journal of quality assurance in hospitality & tourism, volume 2, numbers 3/4 2001."; Includes bibliographical references and index
ER  -